Sharyn, Williamstown

Many thanks for the wonderful work you did for mum’s celebration of her life. You told me you would do a good job (and I had no doubt you would) but you didn’t do a good job, you did an outstanding job.

You displayed professionalism and compassion which was very comforting and I knew we were in capable hands. You produced a wonderfully comprehensive, cohesive and thoughtful summary of mum’s life from all the information we collectively gave you.

I am also very thankful that when I got up to read my tribute to mum and the words wouldn’t come out of my mouth, I felt your hand gently placed over my hand and somewhere, somehow, I managed to find the strength to read my tribute. That was something I really wanted to do and I am so glad I was able to achieve it.

I had many positive comments about the service.

I hope our paths will cross again sometime soon Lyn, but in happier circumstances.

Best wishes to you and your family for a Merry Christmas and a Happy New Year.

Thanks again.

Warmest regards